Payment Methods

We accept the following payment methods:

  • Debit/Credit Cards (Visa, Mastercard)
  • Bank Transfer (BACS)
  • Direct Debit (for account holders)
  • 30-Day Credit Accounts (for approved business customers)

 1. Standard Orders

  • All orders must be paid in full at the time of purchase unless a credit account has been approved.

2. Business Credit Accounts

  • Approved business customers may qualify for 30-day payment terms, with invoices due 30 days from the invoice date.
  • Public sector organisations and schools are automatically eligible for 30-day credit accounts upon request and approval.

3. Late Payments & Interest

  • Payments that are not received by the due date may be subject to late payment charges in line with the Late Payment of Commercial Debts (Interest) Act 1998.
  • Interest may be charged at 8% above the Bank of England base rate, along with a statutory compensation fee, as permitted under UK law.

4. VAT & Invoicing

  • All prices include VAT unless stated otherwise.
  • A VAT invoice will be provided for every transaction.

5. Refunds & Returns – 100% Satisfaction Guarantee

  • We want you to be completely happy with your purchase. If you’re not satisfied, we offer a full refund or replacement.
  • Returns are free of charge for any faulty or incorrect items.

6. Apply for a Business Credit Account

A business account offers flexible payment terms, bulk order discounts, and priority service.

Apply for credit account